Remote Computer Support For Home & Business
I provide remote computer support services over the internet. Convenient, no contact, no hassle!
Connect to Session
Enter the Session ID that I will provide at the start of the appointment.
If you have booked through the booking page you will also have a link for the session in your confirmation email.
Services
I am able to provide a wide range of services remotely. Other than physical hardware issues there isn’t much I can’t do! Here are a few examples of the services I offer.
iOS & Android Support
I can connect to your iPhone, iPad, and Android phones and tablets remotely to help resolve issues and get things set up.
Windows Repair
We are very experienced in Windows and can provide a high level of support in this operating system.
Apple Repair
We have years of experience with iMac and Macbook computers, and can assist with many types of issues.
Software Installation & Setup
Get software installed and configured correctly, and also updated to the latest versions available.
Virus & Spyware Removal
We can remove viruses, spyware, and other malicious software that might be infecting your computer.
Email Setup
Get personal or business email setup properly and configured on your mobile devices and computers.
Lessons
Learn more about your computer or mobile device as I guide you through lessons on your own screen
Cloud Services
I can setup and manage your business cloud services, such as Exchange Online and Microsoft 365.
Server & Network Support
I can remotely support your onsite servers, firewalls, routers and switches, as well as active directory users.
Canadian
With remote support, it is important that the technician helping you is trusted. Remote support scams originating from other countries are widespread on the internet. I am based in Alberta and have many clients who trust me and many have worked with me in person. And being Canadian means I understand the technology needs of people in this country.
What Clients Say?
Here are some reviews that have been given by a few of my clients over the years.
Wish there were more stars. My new computer Ben built is just a dream. Ben is just awesome. I couldn't be happier. Thank-you again Ben.
Double the five stars and this would be our rating for Ben!! He helped these computer "dummies" by cleaning up our PC and laptop, installing Windows 10 and dealt so well with all our questions! Lo and behold after all that we ended up being attacked by a malware (my fault, I confess!) and called for help....Ben fixed this for us and we are a "go" again!! Thank you, Ben. So appreciated. 10 very large stars!!
My computer had a myriad of problems that I couldn't solve. I was going to buy a new one, but I saw Ben's service on-line and decided to give it a try. Back in January, Ben gave it a thorough go over and recommended some parts upgrades, which I had installed, and it has run like a brand new machine ever since. Literally saved me about $1000!
I was told to go to London Drugs by the Apple support group. Instead I found Ben at [Sunrise Remote] on the internet. I am so happy I did. I, too am a computer dummy but he was so helpful with every issue and solved all the problems...I agree with Shirley...Double the five stars...
I am thrilled with Ben's service. Ben responded with very short notice, resolved computer issues that I was dealing with, and also went the extra mile in resolving an email issue that I had been "putting up with" for 4 years! He also helped me with setting up faster internet service.... which I had asked for with Telus 16 months ago, but was not getting. Because of Ben's recommendation, I will now have much faster internet access in 2017! Thank you! Happy New Year! Diana
I had a great experience! Ben got the job done super quick and at an affordable price. Very good customer service. I'll definitely be recommending the company.
with our computer. Wow, I can’t imagine our computers without his help, he is like a genius with this thing and would like to add a very reasonable price. Thank you Ben, for your great help since 2014, we wish you blessings always!
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